Confidence starts in the water

Swim Baby lessons are available from 3 to 24 months. Couta Kidz swimming lessons start from approximately 2 years old.

Lessons are 20 minutes long.

Our children’s lessons have a maximum ratio of two swimmers to one teacher (2:1).

Most children attend one lesson per week. Consistent attendance helps children build confidence and progress steadily.

Contact us to discuss whether private lessons are available and suitable for your child.

Yes. Adult swimming lessons and Aquacise classes are available through Charmaine.

Yes. Our indoor pool is heated to approximately 32°C, allowing lessons to continue comfortably throughout the year.

Our pool uses a salt-chlorination system together with Rubi Clear sanitising products. This allows us to use up to 90% less chlorine than a traditionally chlorinated pool, creating a gentler and more comfortable swimming environment.

Yes, changerooms are available at the pool.

Yes. We encourage parents to watch and support their swimmers while following the pool rules and allowing teachers to conduct lessons without interruption.

Yes. Swimming caps are compulsory. Couta Kidz caps are available to purchase at the pool.

Contact us to check availability. Once a suitable space is confirmed, you will receive the enrollment information, terms and payment details.

Fees are charged termly, calculated according to the number of scheduled lessons in that term, and payable at the start of the term when you are invoiced.

Yes, subject to availability. Fees will be calculated pro rata from your child’s starting date.

Yes, please arrange this with us. If you decide to continue, the trial lesson will be counted as your child’s first lesson and will be invoiced. If you decide not to continue, the trial lesson is free.

Yes. A once-off enrollment fee applies when joining or re-enrolling after leaving the swim school. This fee will be added to your first invoice.

Unfortunately, term fees are non-refundable. As your child’s place is reserved for the full term, leaving mid-term means that you will forfeit the remainder of the term’s fees.

Unfortunately not. Fees are payable at the start of the term and cover your child’s booked slot for the remainder of that term, whether or not every lesson is attended. In exceptional circumstances, a credit may be applied to the following term’s invoice, but in most cases catch-up lessons should be booked to make up for missed lessons.

Please notify us as soon as possible through the app. You may catch up through the catch-up group in your own time, subject to available spaces, or forfeit the missed lesson.

If your child misses a lesson for any reason—such as illness, work commitments, being away or traffic—you may arrange a lesson through the catch-up group in your own time, subject to available spaces. Catch-ups may be carried over into the following term only.

We will arrange a catch-up where possible. If the lesson cannot be caught up, the appropriate credit will be applied according to our terms.

Where possible, a qualified substitute teacher will take the lesson. If a substitute is unavailable, the lesson will be cancelled and parents will be notified as soon as possible. A catch-up lesson or credit will then be arranged in accordance with our terms.

As our pool is indoors, lessons usually continue during rainy or cold weather. However, lessons may be paused or cancelled during lightning or severe weather if it is considered unsafe. Parents will be notified as soon as possible, and a catch-up lesson or credit will be arranged in accordance with our terms.

Please bring a costume, swimming cap, towel and your child’s Couta Kidz Passport.

No problem! Your child can collect their sticker after the lesson and take it home to add to their Passport.

Please arrive approximately five minutes before the lesson so your child is ready to enter the pool on time.

Children should not attend if they have a fever, vomiting, diarrhoea, a contagious illness or are feeling too unwell to participate safely.

Please ensure that your child wears one disposable swimming nappy and a tight-fitting costume bottom.

This is completely normal, particularly for younger or first-time swimmers. Our teachers introduce children to the water gently and allow confidence to develop at an appropriate pace.

Yes. Lessons are taught by trained swimming instructors who focus on water safety, confidence and age-appropriate swimming skills.

Every child progresses differently. Age, confidence, attendance and previous water experience all affect how quickly skills develop. Consistent attendance and as much leisure swimming time as possible will assist with progress.

Water safety is developed gradually and reinforced throughout lessons. No child should ever be considered completely safe around water, so active adult supervision remains essential, even after they learn to swim.

Twenty-minute lessons are well suited to young swimmers’ concentration and energy levels. The small 2:1 ratio allows for focused, active teaching during that time.